Description
Bespoke document service
Written around your company and operation
The agreement between operator and agency should make responsibility visible before a driver arrives. We define what the agency verifies, what the operator supplies, how each assignment is confirmed and how hours, incidents, performance and Agency Workers Regulations information are handled.
What the tailored document can cover
- Pre-supply identity, licence, CPC and competence checks
- Assignment details, rates, timesheets and cancellation terms
- Induction, site rules and health-and-safety responsibilities
- Working time and equal-treatment information exchange
- Incident, defect, infringement and complaint escalation
- Data handling, insurance, liability and termination schedules
Who this service is for
For operators regularly using agency drivers and agencies supplying them. It complements the operator’s induction and control pack rather than replacing day-to-day driver supervision.
Official starting point
We use current official guidance as the baseline and then map it to the facts supplied by your business. See GOV.UK: employer responsibilities for agency staff.
Important drafting boundary
Driver Handbooks provides transport-sector document scoping and drafting. Employment status, tax, TUPE, restrictive covenants, unusual indemnities or complex liability provisions may require review by a suitably qualified solicitor or tax adviser. We flag those points rather than presenting a generic template as legal advice.
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